Privacy Policy

01 Overview

This policy applies to information collected through our website (romiqsolutions.com), our contact and quote forms, and any direct communication with us. By using our website or engaging our services, you consent to the practices described here.

02 Data We Collect

We collect the following categories of information:

• Contact Information: Name, email address, phone number, and company name provided through our contact or quote forms.
• Project Details: Information about your project requirements, budget, and timeline shared during an engagement.
• Payment Information: Transaction references, UPI IDs, and payment screenshots submitted to confirm payments. We do not store full bank account or card numbers.
• Usage Data: IP address, browser type, pages visited, and time spent on our website, collected automatically via analytics tools.
• Communications: Emails, messages, or other correspondence you send us.

03 How We Use Your Data

We use the information we collect to:

• Respond to enquiries and deliver requested services.
• Process payments and verify transactions.
• Communicate project updates, invoices, and support.
• Improve our website, services, and user experience.
• Send relevant updates or newsletters — you can opt out at any time.
• Comply with legal obligations.

We do not use your data for automated decision-making or profiling.

04 Data Sharing

We do not sell, rent, or trade your personal information. We may share data only in the following limited circumstances:

• Service Providers: Trusted third parties who assist us in operating our business (e.g. hosting providers, email services), bound by confidentiality agreements.
• Legal Requirements: When required by law, court order, or government authority.
• Business Transfers: In the event of a merger or acquisition, your data may be transferred as part of business assets.

05 Cookies

Our website uses cookies to enhance your browsing experience. These include:

• Essential cookies: Required for the website to function correctly.
• Analytics cookies: Used to understand how visitors interact with the site (e.g. Google Analytics).

You can control or disable cookies through your browser settings. Disabling cookies may affect some website functionality.

06 Data Retention

We retain personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law. Project-related data is typically retained for 5 years after project completion for contractual and accounting purposes. You may request deletion of your data at any time (see Your Rights below).

07 Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

08 Your Rights

You have the right to:

• Access the personal data we hold about you.
• Correct inaccurate or incomplete data.
• Delete your personal data (subject to legal obligations).
• Object to processing of your data for marketing purposes.
• Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us at the address below. We will respond within 30 days.

09 Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal data, we will delete it promptly.

10 Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies before providing any personal information.

11 Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

12 Contact Us

For privacy-related questions or to exercise your rights, please contact: