Terms & Conditions

01 Acceptance of Terms

These Terms and Conditions ("Terms") govern the relationship between RomIQ Solutions ("we", "us", "our") and you ("Client", "you") when you use or purchase any of our IT and software development services. By proceeding with an engagement, you confirm that you have read, understood, and agree to these Terms in full.

If you are entering into these Terms on behalf of an organisation, you represent that you have authority to bind that organisation.

02 Services

RomIQ Solutions provides custom IT services including but not limited to website development, e-commerce solutions, mobile application development, desktop software development, SEO, and digital consulting ("Services").

The specific scope, deliverables, timeline, and pricing for each engagement are defined in a written proposal or statement of work agreed upon prior to project commencement. Any work outside the agreed scope will require a separate written change order and may incur additional charges.

We reserve the right to refuse service to anyone for any reason at any time.

03 Payment & Billing

Unless otherwise agreed in writing:

• A non-refundable advance payment of 50% of the total project fee is due before work commences.
• The remaining balance is due upon project completion and before final deliverables are handed over or deployed.
• For ongoing retainer engagements, invoices are issued at the start of each billing period and are due within 7 days.
• Payments are accepted via UPI, bank transfer (NEFT/RTGS/IMPS), or other methods explicitly agreed upon.
• Late payments beyond the due date may attract a penalty of 2% per month on the outstanding amount.
• All prices are in Indian Rupees (INR) and exclusive of applicable taxes (GST) unless stated otherwise.

Work may be paused or deliverables withheld if payment obligations are not met on schedule.

04 Intellectual Property

Upon receipt of full and final payment, RomIQ Solutions assigns to the Client all rights, title, and interest in the custom deliverables created specifically for the Client under the engagement.

The following are not included in this assignment and remain the exclusive property of RomIQ Solutions:

• Pre-existing code, libraries, frameworks, tools, or methodologies developed independently by us.
• Generic components, templates, or modules reused across projects.
• Any third-party open-source components (which are subject to their respective licences).

We reserve the right to display completed work in our portfolio and marketing materials unless the Client requests otherwise in writing.

05 Client Content & Responsibilities

The Client is responsible for providing accurate, complete, and timely content, assets, and feedback required to complete the project. Delays caused by the Client may affect the delivery timeline and could result in rescheduling or additional charges.

The Client warrants that all content, images, text, logos, and other materials provided to us do not infringe any third-party intellectual property rights, and indemnifies RomIQ Solutions against any claims arising from such content.

06 Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information shared during the engagement and not to disclose it to third parties without prior written consent. This obligation survives termination of the engagement for a period of 3 years.

Confidentiality obligations do not apply to information that is publicly available, independently developed, or required to be disclosed by law.

07 Warranties & Disclaimers

We warrant that Services will be performed with reasonable skill and care. We provide a 30-day bug-fix warranty after project handover for defects that prevent the software from functioning as agreed in the scope. This warranty does not cover issues arising from Client modifications, third-party integrations, or hosting/server environments.

Except as expressly stated, all Services are provided "as is" and we disclaim all other warranties, express or implied, including fitness for a particular purpose or uninterrupted operation.

08 Limitation of Liability

To the maximum extent permitted by applicable law, RomIQ Solutions' total liability to the Client for any claim arising under or in connection with these Terms shall not exceed the total fees paid by the Client for the specific project giving rise to the claim.

We shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including loss of profits, revenue, data, or business opportunities, even if we have been advised of the possibility of such damages.

09 Termination

Either party may terminate an engagement by providing 14 days' written notice. Upon termination:

• The Client shall pay for all work completed up to the date of termination.
• The advance payment is non-refundable unless termination is due to our material breach.
• We will deliver all completed work and source files for which payment has been received.

We may terminate immediately and without notice if the Client breaches these Terms, engages in fraudulent activity, or fails to make payment for more than 30 days past the due date.

10 Governing Law

These Terms are governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts located in Delhi-NCR, India.

11 Changes to These Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated effective date. Continued use of our services after changes are posted constitutes acceptance of the revised Terms.

12 Contact Us

For any questions about these Terms, please contact: